#1: Businessman living in Greater Buenos Aires that travels to the city on a daily basis.
- How often do you park in the city of Buenos Aires?
- I park in Buenos Aires from Monday to Friday, though I have an assured company parking spot so I don't have to worry about finding parking.
- How would you expect your situation (with regards to parking) to change if you didn't have a company parking spot.
- I would not enjoy it. Most likely I would find a private parking and pay them a weekly fee to have a spot always present.
- Do you drive to other parts of the cities for meetings, and if you do, how is the parking situation?
- Yes I do. I usually attempt to leave with some time for leverage so as to find a private parking. The problem is not the quantity of private parking buildings but rather finding their locations.
- What is your experience with private parking?
- It is definitely the best option for safe parking, but obviously you pay a fee for this privilege. For those who work and utilize these services for the whole day most likely pay an expensive fee.
Reflection: Although this prototypical customer doesn't need this service, given he utilizes a company issued parking spot, I believe there could be opportunity for a service that indicates the locations and information of private parking buildings in the city.
#2: Early 20's male living in Greater Buenos Aires:
- How often do you park in the city of Buenos Aires?
- Not that often, only on certain nights out and to visit a couple of friends. I try to go to the capital by train or bus.
- When you go to the capital, where do you usually park?
- I hate parking in the city. I don't like to pay private parking so I usually park in the city, but it takes some time to find a spot. It's a hassle.
- What is your experience with private parking?
- I use it as my last option because I don't have that much money to spend and it can be expensive. But it's safe, and usually has space, so I would say good.
- Do you know by memory any private parking locations?
- No, I know there is one in Recoleta near the cemetery, but I'm not from the city so I wouldn't know. The times I've utilized private parking in the city I usually just drive around until I find one.
Reflection: This customer doesn't have the need to use this service as he doesn't go to the city that often. Also, if he were to go, he wouldn't utilize private parking due to the price. The price factor may apply to many, given parking on the street is, although difficult, is ultimately free.
#3: Mid 20's female living in the city of Buenos Aires.
- How often do you park in the city of Buenos Aires?
- If I leave in my car, then I most certainly park around the city. Though I like to use public transportation as much as possible. There are always strikes happening so traffic jams are very common.
- When you do use your car, where do you park?
- It all depends on the availability. If I can find something on the street, I will park on the street, but if there is no parking I will go to a private parking building. There are many curbs that have the yellow paint faded (yellow paint = no parking), and tow trucks don't have any mercy here. It's better to park in a private parking than risk getting towed.
- What is your experience with private parking?
- I don't mind it. There is usually space and the service is usually good. Of course I prefer parking in the street as it's free, but it's always a good alternative. Private parking is normally popular in not so good zones, where security isn't the best. If I were to go to a bad zone I would definitely park in private parking.
- Do you know by memory any private parking locations?
- Around my area yes, but not so much in other parts of the city. I usually just look around for the big 'E'.
Reflection: This prototypical customer could need the service, but under different circumstances. As she expressed, private parking is more popular in bad areas of the city, where one doesn't mind paying to keep their car untouched and safe.
Summary: After interviewing these people I've realized the need for this application is less than what I originally had foreseen, although I do honestly believe the original opportunity is there. Of the three prototypical customers, none used private parking on a regular basis, all due to different circumstances-- though two of the three wouldn't have a problem using it. Also, all three were not familiar with the locations of private parking buildings, meaning an application that marks this would be beneficial and save time. I definitely think an entrepreneur should adapt their ideas to the feedback of prototypical customers. After all, for a product/service to be successful, it has to appeal to the people. This was definitely a great learning experience.
Hey there Carlos. The idea for applications sounds cool, but there is some conflict with the idea that I feel it may have with how that industry works. Like you've brought up, some if not most of the parking in the city can be private for nonresidents, which does not necessarily require any form of signup unless there is a consistent need like in the case of the businessman who has his own spot set by his company. If the industry was say owned by the city and controlled by local government, there would be a better chance for things like registrations and set spaces dedicated for public parking can be better managed.
ReplyDeleteAn interesting take I have seen in US cities to tackle some street congestion is adding more services for human powered or hyper small transport. Things like bike rentals near points of entry like the metro stations or having small entrepreneurs set up scooter sharing systems like in European cities may be an interesting take considering the design and architecture of Buenos Aires fits that of places like France or Spain which do have some of these services.
Hope Argentina continues doing great and that everything is well with the hunt for a new venture!
Carlos, I think this is a great idea and would be very helpful to the right people. I often travel to different cities for work, and finding safe, affordable parking in these cities is such a struggle! What if the platform you're discussing could be made worldwide in major cities, with the help of user-input information regarding parking in each city?
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